Returns & Refunds

Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help with returns and refunds.

Return Period

You have 15 days from the date of delivery to return items for a full refund or exchange.

Return Conditions

To be eligible for a return, items must be:

• In original condition and packaging
• Unused and undamaged
• Include all original accessories and documentation
• Have the original receipt or proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Personalized or customized products
• Items damaged by misuse
• Products without original packaging

Return Process

1. Contact us at fluxdynamics1@gmail.com to initiate a return
2. We'll provide return instructions and a return authorization number
3. Package the item securely with the return authorization
4. Ship the item back using the provided instructions

Refunds

Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Exchanges

If you need to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

For questions about returns, contact us at fluxdynamics1@gmail.com.